Shipping, Refund & Cancellation Policy
WE OFFER FREE SHIPPING ANYWHERE IN INDIA if your cart value is Rs. 500 and above. A nominal fee of Rs. 60 will be charged on orders below the cart value of Rs. 500. Please allow 1-3 working days for your order to be dispatched.
Orders Received on Sunday or during Holidays are dispatched on the next working day. During busy times, such as holiday periods, there can be processing and shipping delays.
Orders cannot be shipped to PO boxes or military addresses, rural domestic addresses require one or more additional days to deliver.
In case we receive a cancellation e-mail and till that time the order has already been “processed” by us, the order cannot be cancelled. Riaan Wellness Private Limited (Vansaar.com) has complete right to decide whether an order should be cancelled or not. Also, the customer agrees not to dispute the decision made by Riaan Wellness Private Limited (Vansaar.com) and accept the decision of Riaan Wellness Private Limited (Vansaar.com) regarding the cancellation.
In Case of Perishable Goods
If a customer wants to cancel the order for perishable products, the cost of the products will have to be borne by them
Cancellation of Order by Riaan Wellness Private Limited (Vansaar.com)
Replacement/ Refund Policy by Riaan Wellness Private Limited (Vansaar.com)
We take stringent measures to ensure that the items delivered to you are in perfect condition. However, there is a remote possibility that:
In only such cases as given above, we will replace the item at no extra cost or refund the complete amount, provided that the request for replacement/return of the item is made within 5 days after receipt of the package. No returns or replacements will be allowed after the order is processed, except for the reasons given above.
To get a refund or replacement, email us at cc@Vansaar.com your Order Number and the Reason for replacement/refund. We shall not be responsible for any items sent to us for return/replacement without our confirmation.